Privacy policy

Your privacy

The security of your data and your privacy are really important for Marsèll (“EURASIA srl Unipersonale”), for this reason we collect and manage your personal data with the maximum attention and we adopt specific measures to keep them safe.

Here below you can find the main information regarding the data processing by Marsèll for what marsell.it browsing and the use of our services are concerned. To get detailed information about Marsèll data management, please read our Privacy Policy.

Please also read marsell.it “Cookie Policy”, which reports detailed information regarding the conditions of our services.

 

Who is the holder?

Here below you can find the main information regarding data processing done by Marsèll EURASIA srl Unipersonale Soggetta a direzione e coordinamento di Marsèll Holding S.r.l- Prima Strada,2 – 30032 Fiesso d’Artico VE CF e P.IVA 02715810285 (“Marsèll”), who is the holder of the data processing.

For any question, clarification or need related to your privacy and your data processing you can contact Marsèll Customer Service at any moment calling the phone number +39 049 9804511 or writing an e-mail to customercare@eurasia.is.it.

  

Which information do we use and why?

The personal information Marsèll uses are the data you provide us while purchasing on our website and the ones we collect while you are browsing or using the services on marsell.it. Marsèll can collect information about you, such as biographical data (eg. name and surname), delivery address, billing address, navigation data and purchase habits.

 

Your personal information is used for the following purposes:

-Conclude and execute the purchase of goods offered on marsell.it;

-Provide you marsell.it services such as newsletter subscription;

-Allow you to register on the website and enjoy the services dedicated to registered users;

-Manage the request you sent to our customer service.

 

For what the above-mentioned issues are concerned, the processing of your personal data is legitimate as necessary to get in contact with you or to provide you the services you specifically requested.

 

We also conduct statistical surveys and analysis with data in aggregated form with the aim to understand how users interact and use the website and improve our offer and services.

 

Only with your explicit consent we will process your personal information to:

-conduct commercial communication and promotional activities;

-personalize the website and the commercial offers based on your interests.

 

Who will process your data?

Your data are processed by duly instructed Marsèll personnel, as the holder of the data. If necessary, for organization and functional needs related to marsell.it services, your data could also be processed by our suppliers. They have been evaluated and selected by Marsèll thanks to their proved reliability and competence. Some of them may be located outside EU, in these cases the data processing is made according to specific laws.

 

How long do we store your data?

We store your personal data for a limited period, which depends on the aim of their collection, and when this time will be expired they will be definitely cancelled or made irreversibly anonymous. The storage period depends on the aim of the processing, for example: the data collected at the purchase on marsell.it are processed until the end of all accountancy and administrative formalities and then are stored as per local fiscal regulation (ten years), the data used to send our newsletter are stored until you ask us to unsubscribe.

To get more information please see our Privacy Policy.

 

Which are your rights?

At any moment, depending on the specific process, you can: revoke the consent to the processing of personal data, be informed regarding which of your personal data we have, the origin of the data and how we use them, ask for an update, ask for an adjustment or integration as well as, when established by law, the cancellation, ask for the limitation of the processing or oppose the processing. In case you wish to, you can ask to receive the personal data Marsèll dispose in a format readable by electronic devices and, if technically possible, we can transfer your data directly to a third party indicated from you.

If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with one of the competent control authorities for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Guarantor for the Protection of the Personal Data. http://www.garanteprivacy.it/)

The present policy may be amended or integrated, we therefore suggest you to periodically verify its content. If possible, we will try to inform you on the amendments in a timely manner.

  

1. General information

Here below you can find the main information regarding your personal data processing done by Marsèll EURASIA srl Unipersonale Soggetta a direzione e coordinamento di Marsèll Holding S.r.l- Prima Strada,2 – 30032 Fiesso d’Artico VE CF e P.IVA 02715810285 (“Marsèll), who is the holder of the data processing.

For any question, clarification or need related to your privacy and your personal data processing you can contact Marsèll Customer Service at any moment calling the phone number +39 049 9804511 or writing an e-mail to customercare@eurasia.is.it.

 

2. Which information do we collect?

These are the data categories Marsèll collects and processes while you are browsing on marsell.it:

a) we collect personal data necessary to conclude the purchases on marsell.it, such as name, surname, e-mail address, delivery address, billing address, telephone number and payment data;

b) we collect your e-mail address when you subscribe our newsletter;

c) we process the personal data you provide us when contacting our Customer Service for assistance; 

d) prior express consent, we collect and use your personal data for marketing purposes;

e) we collect information regarding your marsell.it browsing, such as the pages you visit and how you interact with the pages and we save these information in our server;

f) in case you provide Marsèll personal data of a third person, for example if you purchase some product to be delivered to a friend or if you make a gift, Marsèll will provide to the third person the Privacy Policy at the first communication. Please be reminded that the personal data processing of a third person is subject to the regulation on the protection of personal data.

 

Please be informed that Marsèll does not process personal data of minor persons. If you go to marsell.it and you use Marsèll services you declare to be an adult.

 

3. How do we use the data collected?

Marsèll collects and processes personal data for the following purposes:

a) conclude and execute the purchase contract of the products offered on marsell.it. When you conclude your purchase, we ask for the personal data we need to execute the contract, such as the payment, fraud control, in case you select to pay by credit/debit card, invoicing, shipping and possible return of goods.

b) registration on the website and usage of the services dedicated to registered users. It is possible to register by filling some personal information, necessary to grant your identification and the execution of the services dedicated to registered users.

c) provision of the services proposed on marsell.it. With this aim Marsèll needs to collect personal data necessary to the execution of the selected service, depending on the type of service and its characteristics.

d) management of requests by our Customer Service, which uses the personal data provided to satisfy your request for information and/or assistance.

e) transmission of Curriculum Vitae. If you send us your CV to be evaluated for an open position, we will use the information reported on your CV only with that aim. Your CV will be stored for a maximum of 6 months, thereafter it will be cancelled. If you wish you could obviously provide us an updated version of your CV.

f) analysis and statistical survey. We use some information on your usage to conduct analysis and statistical surveys with the aim of improving our offer and our services. 

g) transmission of commercial and promotional communication following the purchase of one of our product, the so called “soft spam”. Following the purchase of a product on the website, we will send to the e-mail address provided some communication regarding our commercial proposal and similar services.

h) prior express consent, we could use the contact details provided for commercial communications on our products and services, with the aim of updating you on our news, new arrivals, exclusive products, offers and promotions. Moreover, prior express consent, we could use your contact details for market researches and surveys on satisfaction with the aim of improving our services and the relation with our users. These communications will occur exclusively through the ways you selected.

i) prior express consent, Marsèll could personalize your experience as a registered user on marsell.it, proposing previews and offers in line with your tastes and sending you personalized commercial communication in line with your interests; these communications will take place through the ways you selected (e-mail, SMS, phone, post mail, Whatsapp). The personalization will occur through the analysis of your previous purchases and the other information described in the previous paragraph “Which information do we collect?”.

 

In case you wish to authorize the activities detailed at point h) and i) and will later wish to stop receiving these communication from Marsèll you could just click the link “unsubscribe” at the bottom of each communication.

 

We inform you that you could receive other communications from us, even after your unsubscribe request because some transmission could have been planned already, our systems could need some time to execute your request.

 

With reference to all the above- mentioned activities, we will process your data mostly through informatic and electronic devices; the devices we use grant high security standards, fully respecting the regulations.

 

4. Legal basis for data processing

We process your personal data only in the presence of one of the conditions provided for by the current legislation, and specifically:

a) for the conclusion and execution of a contract of which you are one of the parties.

When we process your data for the conclusion of the purchase contract of which you are a part, we take care to use exclusively the minimum information necessary for the execution of the same. This basis legitimates the processing of the personal data that takes place in the following activities:

- conclusion and execution of a purchase contract for the products offered on marsell.it;

- registration on the Website and use of services reserved to the registered users;

- provision of services offered on marsell.it;

- management of your requests by our Customer Service.

The provision of your personal data for these activities is a contractual obligation. You are free to communicate your data or not, but without the requested data it will not be possible to conclude or execute the contract and your requests. This means that you will not be able to purchase the products and you will not be able to use Marsèll services and that Marsèll will not be able to handle your requests;

b) to comply with a legal obligation.

In the event of conclusion of a contract for the purchase of goods on marsell.it, the processing of the User’s data will take place to give effect to the legal obligations which Marsèll has to fulfil in accordance with the tax provisions and other regulations to which Marsèll is subject. You are free to decide whether to conclude a contract and whether to disclose your data or not, but if you conclude it your data will be necessary and will be processed to give effect to the aforementioned legal obligations which Marsèll has to fulfil.

The processing of CV spontaneously sent, carried out to evaluate the candidates with respect to a possible job position at Marsèll, is legitimate because it is expressly authorized by a law which specifies that in this case the consent of the person to whom the personal data refers to is not necessary. You are free to provide us or not your CV, but without a CV we will not be able to evaluate your application for a job position at Marsèll;

c) for our legitimate interest.

Some of your personal data in case of purchase of products on marsell.it with credit or debit card, may be processed to carry out anti-fraud activities: we have a legitimate interest in carrying out these activities to prevent and prosecute any fraudulent activity. For internal administrative purposes, the data may be processed by companies that are part of EURASIA.

d) based on your consent.

We will carry out the following personal data processing only if you have given us your express consent:

- carrying out marketing activities and opinion polls and market researches;

- analysis of your browsing and consumption habits in order to personalize your experience on our site.

Providing your personal data for these activities is absolutely optional. You are free to provide us or not your data for these purposes, but without them, it will not be possible for Marsèll to carry out marketing activities, opinion polls and market researches, and to analyze your habits.

 

5. Who will treat your data?

Your personal data will be processed by Marsèll internal staff specifically trained and authorized to process the data.

Your personal data will also be transmitted to third parties that we use to provide our services; these subjects have been adequately selected and offer a suitable guarantee of compliance with the rules in the processing of personal data. These subjects have been designated as responsible for the data processing and carry out their activities according to the instructions given by Marsèll and under its control.

The third parties in question belong to the following categories: banking operators, internet providers, companies specialized in IT and telematic services; couriers; companies that carry out marketing activities; companies specialized in market research and data processing.

Your data may be transmitted to the police forces and to the judicial and administrative authorities, in accordance with the law, for the investigation and prosecution of crimes, the prevention and protection from threats to public security, to allow Marsèll to ascertain, exercise or defend a right in court, as well as for other reasons related to the protection of the rights and freedoms of others.

 

6. Extra-EU data transfer

Some of the third parties listed in the previous paragraph “Who will process your data?” may be located in countries outside the European Union that however offer an adequate level of data protection, as established by specific decisions of the European Commission (http: / /www.garanteprivacy.it/home/provvedimenti-normativa/normativa/normativa-comunitaria-e-intenazionale/trasferimento-dei-dati-verso-paesi-terzi#1).

The transfer of your personal data to countries that do not belong to the European Union and that do not ensure adequate levels of protection will be made only after  prior conclusion between Marsèll and said subjects of specific agreements, containing safeguard clauses and appropriate guarantees for the protection of your personal data so-called “standard contractual clauses”, also approved by the European Commission, or if the transfer is necessary for the conclusion and execution of a contract between you and Marsèll (for the purchase of goods offered on our Website, for registration on the Website or the use of services on the Website) or for the management of your requests.

 

7. How long do we store the data?

We store your personal data for a limited period, that differs depending on the kind of activity requested from your personal data treatment.

When this time will be expired, your data will be definitely cancelled or anyway made irreversibly anonymous.

Your personal data are stored in compliance and accordance to the criteria below specified:

a) Data collected to conclude and execute purchase contracts of goods on marsell.it: until the conclusion of the accounting and administrative formalities. The data related to the invoicing will be stored for 10 years from the invoice date;

b) Data related to the payment: until the certification of the payment and the conclusion of the administrative and accounting formalities consequent to the right of withdrawal and the terms applied to the claim of the payment;

c) Data collected in the context of use of the services offered on marsell.it:  these data are stored until the termination of the service or the cancellation of the subscription to the service by the User;

d) data related to user requests to our Customer Service: the data useful to assist you will be stored until your request is satisfied;

e) CV: for six months from the receipt;

f) data used for commercial communication activities towards users who purchase products on marsell.it (soft spam): these data are stored until the termination of service or the exercise of the opposition by unsubscription by the user;

g) data provided for commercial communications activities, opinion polls and market researches: up to the request by the user to interrupt the activity and in any case within 2 years from the last interaction of any kind of user with Marsèll;

h) data used to personalize the Site and to show personalized commercial offers: until the user does not request the termination of the activity and in any case within two years from the last interaction of any kind of the user with Marsèll;

i) data used for carrying out market researches and customer satisfaction surveys: until the User requests the termination of the activity.

In any case, for technical reasons, the termination of the processing and the subsequent  definitive cancellation or irreversible anonymization of the related personal data will be definitive within thirty days of the terms indicated above.

  

8. Your rights

At any time you can exercise the rights with reference to the specific processing of your personal data by Marsèll. Please find below their general description and how to exercise them.

a) Access your data and modify them: you have the right to access your personal data and to request them to be corrected, modified or integrated with other information. If you like, we will provide you a copy of your data in our possession.

b) Revoke your consent: you can revoke at any time a consent you have given for the processing of your personal data in relation to any activity for marketing purposes. In this regard, we remind you that marketing activities are considered the sending of commercial and promotional communications, the carrying out of market researches and customer satisfaction surveys for the personalization of the website and commercial offers according to your interests. Once we receive your request, it will be our duty to cease promptly the processing of your personal data based on this consent, while different processing or processing based on other conditions will continue to be carried out in full compliance with the provisions in force.

c) Opposition to the processing of your data: you have the right to object at any time to the processing of your personal data made on the basis of our legitimate interest, explaining the reasons that justify your request; before accepting it, Marsèll will have to examine the reasons of your request.

d) Delete your data: in the cases provided for by the current legislation you can request the cancellation of your personal data. Received and examined your request, if legitimate it will be our care to cease timely the treatment and to delete your personal data; 

e) Request the processing of your personal data to be temporarily limited: in this case, Marsèll will continue to store your personal data but will not process them, unless you will request and considering the exceptions provided by the law. You can get the limitation of processing when you dispute the accuracy of your personal data, when the processing is illegal but you oppose the cancellation of your data, when we do not need anymore your data but you need them to exercise your right in court and when you oppose your treatment, in the period in which we evaluate the reasons for your request.

f) Request your data or transfer them to an entity other than Marsèll (“right to data portability”). You can ask to receive your data that we process on your consent or on the basis of a contract with you in a standard format. If you like, where technically possible, upon your request we can transfer your data directly to a third party you indicate.

 

9. Security measures

We protect your personal data with specific technical and organizational security measures, aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the pseudonymization or the encryption of your data; the confidentiality, the integrity, the availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Marsèll undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of the data processing.

 

10. Complaints

If you believe that the processing of your personal data has been carried out unlawfully, you can file a complaint with one of the competent control authorities for compliance with the rules on personal data protection.

In Italy, the complaint can be presented to the Guarantor for the Protection of the Personal Data.

More information on the methods of presentation are available on the website of the Guarantor, at http://www.garanteprivacy.it

 

11. Changes to this policy

The constant evolution of our services may involve changes in the characteristics of the processing of your personal data described up to now. Consequently, this privacy policy information may be subject to changes and additions over time, which may also be necessary with regard to new regulatory measures regarding the protection of personal data.

Therefore, we invite you to check periodically the contents: where possible, we will try to inform you promptly about the changes made and their consequences.

The updated version of the privacy policy, in any case, will be published on this page, with indication of the date of its last update.

 

12. Legislative references and useful links

The processing of your personal data is carried out by Marsèll in full compliance with the regulations on the subject laid down in the Regulation (EU) 2016/679 general regulation on data protection, Italian rules on the processing of the personal data and the provisions of the Italian Supervisory Authority (http://www.garanteprivacy.it).

 

 

 Last updated 21/05/2018

 

 

 

 

Cookies policy

 

The marsèll.it website uses cookies to make its services simple and efficient for users who view the pages. Users who access the Site, will see the inclusion of minimum amounts of information in the devices in use, whether computers or mobile devices, in small text files called “cookies” saved in the directories used by the user’s web browser. There are various types of cookies, some to make more effective use of the Site, others to enable certain features.

 

Technical cookies

The Site uses “technical” cookies, such as navigation or session cookies, analytical cookies, created and used by the Site operator.

 

Navigation or session cookies

Specifically, navigation or session cookies are used, aimed at ensuring normal navigation and use of the website, and therefore aimed at making functional and optimize the same navigation within the site.

 

Analytical cookies

There are cookie analytics, used and created exclusively by the operator of the Site, to collect information, in aggregate and anonymous form, on the number of users and how users visit the site. The data acquired through Google Analytics may also be used by Google, according to the terms of service provided by the same.

 

First and third party marketing and profiling cookies

These cookies are designed to create user profiles in order to send commercial messages that meet your preferences during your visit or to improve your browsing experience: while you browse our site these cookies are useful to show you products of interest to you or similar to those you have viewed. Third party cookies are cookies sent by third party companies we trust. These cookies allow us to offer you our business proposition on other affiliated websites (retargeting). We do not have control over the information provided by the cookie on third party cookies and we do not have access to that information. This information is fully controlled by the third party companies as described in their respective policies.

 

Social cookies

These cookies are necessary to allow your social account to interact with our site. They are used, for example, to make you express your appreciation and to share it with your social friends. Social network cookies are not required for browsing. For more information on the policies for the use of cookies by social networks, you can consult their privacy and cookie policies:

- Facebook: http://www.facebook.com/about/privacy/

- Instagram: https://instagram.com/legal/cookies/

 

Installation/uninstallation of cookies. Browser options.

The user can oppose the registration of cookies on their device by configuring the browser used for navigation: if they use the Site without changing the settings of the browser, it is assumed that they intend to receive all the cookies used by the Site and enjoy all the features.

You can deactivate the cookies through the settings in the “options” or “preferences” menu of your browser. For a better understanding of the procedure to follow, please refer to the links below or use the “Help” function of your browser:

 

Internet Explorer:

http://windows.microsoft.com/it-it/internet-explorer/
delete-manage-cookies#ie=ie-8

 

Firefox:

https://support.mozilla.org/it/kb/Attivare
%20e%20deactivate%20i%20cookie

 

Chrome:

https://support.google.com/chrome/answer/95647?hl=en

 

Web and iOS Safari:

http://support.apple.com/kb/ph5042